1. Cancellation Policy
- Flexible Rate Reservations:
Free cancellation is available up to 7 days prior to arrival.
Cancellations made within 7 days of the scheduled arrival date or no-shows will be charged 100% of the total stay. - Non-Refundable Reservations:
Full prepayment is required and is non-refundable in case of cancellation, modification, or no-show.
2. Privacy Policy
At Hypnos Hospitality, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely.
2.1 What We Collect
We may collect the following types of personal information:
- Name, email address, and contact details
- Booking and stay preferences
- Payment and billing information (processed securely)
- Communication and interaction data
2.2 How We Use Your Data
We use your data for:
- Booking confirmation and communication
- Providing tailored guest experiences
- Fulfilling legal or accounting obligations
We process your data in accordance with GDPR and applicable privacy laws.
2.3 Data Sharing
Your data is never sold. It may be shared only with:
- Secure payment providers
- Legal authorities if required
- Trusted service providers for operational needs (under strict confidentiality)
2.4 Cookies & Website Tracking
Our website may use cookies to enhance user experience and improve performance. You can control cookie settings via your browser.
2.5 Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your information
- Restrict or object to data processing
- Withdraw consent (where applicable)
To exercise your rights, contact us via the details below.
3. Contact Information
For questions about cancellations, data protection, or your rights, please contact:
Hypnos Hospitality
📍 Kanari 3 & Danais 11, Agios Dometios, Nicosia, Cyprus
📧 booknow@hypnosbh.com
📞 +357-22424244 | 📱 WhatsApp: +357-99929959